Remedial activities have been completed. Full system functionalities have been restored.
Posted Sep 07, 2025 - 21:29 NZST
Update
Update as at 20:52
Functionality has started to return. Further remedial activities are still underway, a final clearance will be sent on this event once full restoration is confirmed.
Posted Sep 07, 2025 - 20:55 NZST
Identified
Update as at 17:25
Third party technical teams have identified the issue. Chorus technical teams are now currently working through remedial activities.
We are working as urgently as possible to restore full functionality, however we do not have any current estimated restoration time.
Posted Sep 07, 2025 - 17:37 NZST
Update
Update as at 15:10 Investigations are continuing with Chorus internal and third-party technical teams. We will provide the next update as soon as it becomes available.
Posted Sep 07, 2025 - 15:21 NZST
Update
Technical teams and third-party specialists are actively investigating the issue. Next update once available.
Posted Sep 07, 2025 - 12:40 NZST
Update
Investigations are currently ongoing by both internal Chorus technical teams and third-party specialists. Next update once available.
Posted Sep 07, 2025 - 07:09 NZST
Investigating
We are aware of an issue in the PowerSense API. Technical teams are investigating the issue as urgently as possible.
Posted Sep 07, 2025 - 05:34 NZST
This incident affected: Production (Power Sense API - Events - Production).