PowerSense API Production Issue

Incident Report for Chorus NZ API

Resolved

There was a period between 12:25 & 12:55 where alarm data was not updated for approximately 26 minutes.
There is an ongoing investigation to understand the cause of these intermittent alarm delays.
Posted Jan 16, 2026 - 15:40 NZDT

Investigating

We are aware of an issue in the PowerSense API. We are investigating and will provide you more information as soon as possible. Next update within 30 minutes. Please await further information.
Posted Jan 16, 2026 - 12:29 NZDT
This incident affected: Production (Power Sense API - Alarms - Production).